Part time | $20 hr.

Job description:

We are seeking a highly motivated individual who is a self-starter and has excellent organizational, administrative skills. The incumbent will interface with our many members and guests and assist the head professionals in facilitating effective administrative operations. Join our team with season just around the corner!

University Park Country Club is an award-winning semi-private Country Club featuring 27 holes of championship golf, 11 lighted har-tru tennis courts, 4 pickleball courts, a state-of-the-art Fitness Center, a casual lounge/bar/card room, plus a restaurant with indoor and outdoor dining services.

The Country Club is located within the gates of University Park, a prestigious master-planned community found on the border of Manatee and Sarasota Counties in Florida, with more than 1,200 homes within 32 individual neighborhoods.

Position reports to the Racquets Director.

Work Schedule - Part-time: Sundays, 7:30 am - 12:00pm; Wednesday and Thursday, 7:30 am - 2:30 pm *** Excellent Part Time opportunity for a flexible professional. ***

Position Responsibilities:

• Ensures that all members and guests check in when using the Tennis, Pickleball, & Fitness center and that all members are addressed by name.
• Becomes proficient in Jonas software and can adapt easily to new software.
• Develops and maintains current knowledge of tennis court reservation practices, individual and class reservation schedules, and upcoming club events and specials when appropriate.
• Develops and maintains current knowledge of fitness center activities and classes.
• Promotes Tennis, Pickleball & Fitness activities to members and guests.
• Performs close of business functions following guidelines and procedures established by the Racquets Director.
• Responsible in completing admin and reception responsibilities, which include knowledge of Microsoft suite software.
• Ensures admin and pro shop areas are orderly/organized, and stocked appropriately, etc.).
• Must be self-motivated and able to multi-task effectively.
• Answers telephones promptly and courteously and directs all calls to the appropriate staff member.
• Notify the Racquets Director of Member/Guest complaints at the time they occur. Rectify, provide service remediation for any complaints as soon as possible.
• Perform other related duties as assigned by management.

Other Responsibilities:

• Due to fluctuating demands of the Tennis, Pickleball & Fitness operations, it is a requirement for all staff to perform other position related functions to always ensure quality service to our members and guest.
• Ability to communicate effectively, professionally, and courteously with members, guests, and other co-workers.
• Ability to work well under pressure, coordinating, and multitasking at any given time.
• Ability to focus attention on detail.
• Identifies and reports any unsafe work conditions.

Qualifications:

• Develops a strong knowledge of tennis and/or pickleball and demonstrates a passion for sports.
• Friendly and outgoing personality; effective interpersonal skills.
• Uses good judgment and applies effective problem-solving skills.
• Excellent customer service skills and follow through.
• Dependable and reliable.
• Uses good judgment and follows instructions.
• Achieves timely results.
• Ability to manage time and multitask in a fast-paced environment.
• Must have experience with Microsoft Suites (Word, Excel, and Outlook)

Compensation - $20.00 per hour

Job Type: Part-time

Experience:

• Customer service: 1 year (Preferred)
• Tennis or Pickleball: 1 year (Preferred)